the New Normal #3 – shifting values

In my last (at least for now) series of observations about the New Normal, we come to consumer values. Yes, I know there’s an online movement to eradicate the term ‘consumer’, but to be honest I’ve yet to hear a better alternative – ‘commonalities among people generally, who aren’t customers, but then again might be … Continue reading the New Normal #3 – shifting values

The New Normal #2 – if it moves, research it

So, after looking at the New Normal of measuring client’s bravery and budget we move on to part two – attitudes towards market research. Desk research tools like TGI and Mintel are becoming increasingly unhelpful as we slide deeper into this recession.  Data that was collected twelve or eighteen months ago in happier economic times … Continue reading The New Normal #2 – if it moves, research it

the New Normal – measuring how far client’s bravery (and budget) will stretch

Firstly, apologies for the lack of activity here in the last week or two, the result of being manically busy at work combined with a horse-so-lame-it-has-to-go-to-the-horse-hospital crisis. Anyway. I’ve been thinking a lot about what is the New Normal, by which I mean what has shifted as a resulted of the downturn economy, but isn’t … Continue reading the New Normal – measuring how far client’s bravery (and budget) will stretch