“my short term memory has gone, I could have read your mailer this morning and wouldn’t remember”
“when did I first come into contact with [the organisation]? I’ve no idea, I’ve got a poor sense of time”
“hang on, I’ll just take my hearing aid out”
“my short term memory has gone, I could have read your mailer this morning and wouldn’t remember”
“when did I first come into contact with [the organisation]? I’ve no idea, I’ve got a poor sense of time”
“hang on, I’ll just take my hearing aid out”