After my rant last week about customer service vs. customer acquisition, it seems that one mobile provider is trying to redress the balance.
Hotfooting it through Leeds city centre earlier this week en route to the library, I came across O2’s Guru Roadshow, which seemed to be all about showing you how to get more from your mobile.
I particularly liked this sign:
update 21/01/11 – I got a very nice email from O2’s online guys asking if I’d point out that they have a spangly new Guru youtube channel full of tips to help you get more from your mobile.
2 thoughts on “mobile company in shock ‘here to help’ pledge”
I think some ‘The Wire’ vernacular is in order with these customer posts.
‘ya feel me’?