I’ve only recently discovered Kathy Sierra’s Creating Passionate Users. Kathy works out of a vintage 1966 23-foot Silver Streak trailer. Certainly a Creative Space and what she referes to as a playful work environment.
Kathy’s blog has quickly become a must-read for me and today’s post on managing expectations – don’t make the demo look done is fascinating. Her bottom line is that how ‘done’ something looks should match how ‘done’ something is. Common sense? You’d be surprised…